Showing posts with label click through pattern. Show all posts
Showing posts with label click through pattern. Show all posts

Monday, March 24, 2008

Attractive Offers for your Customers

How do you know what is an attractive offer to a particular customer?

  • past jewelry shopping history/purchases
  • questions/interest about a particular design
  • tracking what they click through on your website/newsletter
The first two are fairly straight forward and can be done by keeping notes on each customer. The third is invaluable if you have an online e-commerce sitelike me (www.Designing-Diva.com).

I use a paid service (Constant Contact) to collect e-mail newsletter sign-ups because it includes a tracking service for each e-newsletter that I send out. What this means is that I can track who opens the business e-mails that I send and what pictures or links they click on. I can then turn around and use that information to send that newsletter customer a special offer based on their "click through" pattern. I'm not guessing .....I'm using what they've shown interest in on the jewelry website to craft a tailored exclusive offer.

Note: I have not included direct mail or Google ad words which are also ways you can test attractive offers for potential and proven customers.